Privacy Policy
Equanimity AI Inc.
11140 Rockville Pike Ste 100-346
Rockville, MD 20852
United States
Last Updated: March 11, 2026
Equanimity AI Inc. (“Equanimity,” “we,” “us,” or “our”) respects your privacy and is committed to protecting personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, mobile applications, and related services (collectively, the “Services”).
By accessing or using the Services, you agree to the practices described in this Privacy Policy.
SMS Messaging and Communications
Equanimity AI Inc uses SMS messaging for account authentication and security purposes related to the Beacon platform.
By providing your mobile phone number and completing account registration, you consent to receive SMS messages from Equanimity AI Inc for one-time passcodes (OTP) and account verification.
Message frequency varies. Message and data rates may apply.
You may opt out at any time by replying STOP. You may request assistance by replying HELP.
Mobile phone numbers are used solely for authentication and security purposes and are not sold, rented, or shared with third parties for marketing purposes.
1. Company Information
Equanimity AI Inc. is a technology company that provides software infrastructure designed to support healthcare organizations in monitoring and understanding longitudinal health signals.
Our primary platform, Beacon, enables healthcare organizations to collect and visualize patient-related signals between clinical visits.
Contact:
Equanimity AI Inc
11140 Rockville Pike Ste 100-346
Rockville, MD 20852
United States
Email: info@equanimity-ai.com
2. Role in Healthcare Environments
Equanimity provides software infrastructure used by healthcare organizations.
When our Services are used by a healthcare provider:
• The healthcare organization acts as the Covered Entity under applicable healthcare privacy laws such as HIPAA
• Equanimity may act as a Business Associate providing technology services
• Protected Health Information may be processed pursuant to a Business Associate Agreement (BAA)
Patients should contact their healthcare provider directly regarding clinical records or medical questions.
Equanimity does not provide medical advice, diagnosis, or treatment.
3. Information We Collect
We may collect the following categories of information.
Personal Information
• Name
• Email address
• Phone number
• Account login credentials
• Organization and professional information
• Support inquiries and communications
Health-Related Information
When used by healthcare providers, the Services may process:
• Patient-reported outcomes
• Device-generated metrics
• wearable-derived signals
• behavioral or interaction data
Such information may constitute Protected Health Information when processed on behalf of healthcare providers.
Automatically Collected Information
We may collect:
• IP address
• Device identifiers
• Operating system
• Browser type
• Application usage logs
• crash reports
• diagnostic information
This information is used to maintain security and improve system performance.
4. Cookies and Similar Technologies
We may use cookies and similar technologies to:
• maintain application functionality
• improve performance
• analyze service usage
• detect security issues
These technologies are not used for advertising within healthcare environments.
5. How We Use Information
We use information to:
• provide and maintain the Services
• authenticate users
• enable secure account access
• support healthcare workflows
• respond to user inquiries
• provide customer support
• maintain system reliability and security
• improve our products and services
• comply with legal obligations
We do not sell personal information.
6. Sharing of Information
We may share information in the following circumstances:
Service Providers
We may share information with vendors providing:
• cloud hosting
• monitoring
• analytics
• support services
Where Protected Health Information is involved, appropriate safeguards are in place.
Healthcare Providers
Information may be shared with healthcare organizations using the platform.
Legal Requirements
We may disclose information when required by law.
Corporate Transactions
Information may be transferred in connection with mergers or acquisitions.
7. Data Security
We implement safeguards including:
• access controls
• encryption in transit where appropriate
• logging and monitoring
• vendor oversight
No system is completely secure.
8. Data Retention
We retain information as necessary to:
• provide the Services
• meet legal obligations
• maintain security logs
Data may be deleted or de-identified when no longer needed.
9. De-Identified Data
We may use de-identified or aggregated data for:
• research
• analytics
• product improvement
This data does not identify individuals.
10. Children's Privacy
The Services are not intended for individuals under 18.
11. Privacy Rights
Depending on applicable law, individuals may request:
• access
• correction
• deletion
Requests:
12. International Access
Information may be processed in the United States.
13. Changes to This Policy
We may update this Privacy Policy periodically.
14. Contact
Equanimity AI Inc
11140 Rockville Pike Ste 100-346
Rockville, MD 20852
United States
Email: info@equanimity-ai.com