Terms & Conditions
Equanimity AI Inc
11140 Rockville Pike Ste 100-346
Rockville, MD 20852
United States
Last Updated: March 11, 2026
These Terms of Service (“Terms”) govern access to and use of the services, software, mobile applications, and related technologies provided by Equanimity AI Inc (“Equanimity,” “Company,” “we,” “us,” or “our”).
By accessing or using our services, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Services.
1. Description of Services
Equanimity AI Inc provides software infrastructure designed to support healthcare organizations in monitoring and understanding patient-related signals between clinical encounters.
The Services may include:
• mobile applications
• web dashboards
• analytics and visualization tools
• workflow support tools
• integrations with third-party systems or devices
These Services are designed to support healthcare workflows and operational insights.
Equanimity does not provide medical advice, diagnosis, or treatment.
Clinical decisions remain solely the responsibility of licensed healthcare professionals.
2. Use of the Services
You agree to use the Services only for lawful purposes and in accordance with these Terms.
You agree not to:
• misuse or disrupt the Services
• attempt unauthorized access to systems or accounts
• reverse engineer or copy the software
• distribute malicious code
• use the Services in violation of applicable laws or regulations
Equanimity reserves the right to suspend or terminate accounts that violate these Terms.
3. User Accounts
Some features of the Services require account registration.
Users agree to:
• provide accurate information
• maintain the confidentiality of login credentials
• promptly notify Equanimity of any unauthorized account use
Users are responsible for activities occurring under their accounts.
4. Healthcare Context and HIPAA
When the Services are used by healthcare providers:
• the healthcare organization acts as the Covered Entity under HIPAA
• Equanimity AI Inc may act as a Business Associate providing technology services
• processing of Protected Health Information may occur pursuant to a Business Associate Agreement (BAA)
Equanimity does not make clinical decisions and does not replace professional medical judgment.
5. Data Ownership
Healthcare organizations using the Services retain ownership of their patient data.
Equanimity processes data solely as permitted by agreements with healthcare providers and applicable law.
Equanimity may generate de-identified or aggregated data derived from the use of the Services for purposes including:
• product improvement
• analytics
• benchmarking
• research and development
• quality assurance
Such information does not identify individuals.
6. Third-Party Services
The Services may integrate with third-party platforms, devices, or infrastructure.
Equanimity is not responsible for:
• the availability of third-party services
• the accuracy of third-party data
• security practices of third-party systems
Use of third-party services may be subject to separate terms and policies.
7. SMS Messaging Terms
Equanimity AI Inc may send SMS messages to users for account authentication and security verification purposes.
SMS messages are used exclusively to deliver one-time passcodes (OTP) when users sign in to the Beacon platform.
Message frequency varies depending on login activity.
Message and data rates may apply depending on the user's mobile carrier plan.
Users may opt out of SMS communications at any time by replying STOP.
Users may request assistance by replying HELP.
Mobile phone numbers collected for authentication purposes are used solely for account security and are not sold, rented, or shared with third parties for marketing purposes.
8. Service Availability
Equanimity does not guarantee uninterrupted or error-free operation of the Services.
Service availability may be affected by:
• system maintenance
• upgrades or updates
• network outages
• infrastructure failures
• third-party service disruptions
Equanimity may modify or discontinue features at its discretion.
9. Disclaimer of Warranties
The Services are provided “as is” and “as available.”
To the maximum extent permitted by law, Equanimity AI Inc disclaims all warranties, including:
• merchantability
• fitness for a particular purpose
• non-infringement
• accuracy or reliability of information
Equanimity does not guarantee specific outcomes from the use of the Services.
10. Limitation of Liability
To the maximum extent permitted by law, Equanimity AI Inc shall not be liable for:
• indirect or consequential damages
• loss of profits
• loss of data
• business interruption
Except where prohibited by law, Equanimity’s total liability shall not exceed the amount paid for the Services during the twelve months preceding the claim.
11. Indemnification
You agree to indemnify and hold harmless Equanimity AI Inc from claims arising from:
• misuse of the Services
• violation of these Terms
• violation of applicable laws
• clinical decisions made by healthcare providers
Healthcare providers remain responsible for compliance with medical regulations.
12. Termination
Equanimity may suspend or terminate access to the Services if:
• these Terms are violated
• required by law
• necessary to protect system security or integrity
Upon termination, access to the Services may be revoked.
Provisions relating to intellectual property, liability, and data rights survive termination.
13. Governing Law
These Terms are governed by the laws of the State of Delaware, without regard to conflict of law principles.
Any disputes shall be resolved in courts located within the State of Delaware unless otherwise required by law.
14. Changes to These Terms
Equanimity AI Inc may update these Terms periodically.
Updated versions will be posted on this page with a revised effective date.
Continued use of the Services after changes constitutes acceptance of the updated Terms.
15. Contact Information
Equanimity AI Inc
11140 Rockville Pike Ste 100-346
Rockville, MD 20852
United States
Email: info@equanimity-ai.com