Terms & Conditions
Last Updated: February 15, 2026
These Terms of Service (“Terms”) govern access to and use of the services, software, applications, hardware (if applicable), and related products (collectively, the “Services”) provided by:
Equanimity AI Inc
11140 Rockville Pike Ste 100-346
Rockville, MD 20852-3149-259
United States
(“Equanimity,” “Company,” “we,” “us,” or “our”).
By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.
1. NATURE OF SERVICES
Equanimity provides digital infrastructure designed to support healthcare organizations in capturing, visualizing, and analyzing patient-related and operational data.
The Services may include:
• Software applications
• Web dashboards
• Data visualization tools
• Workflow management tools
• Integration with third-party devices or systems
• Hardware components where applicable
We may update, modify, suspend, or discontinue features at our discretion.
2. HEALTHCARE ROLE AND HIPAA
When Services are provided to healthcare organizations:
• The healthcare organization is the Covered Entity under HIPAA.
• Equanimity acts as a Business Associate.
• Processing of Protected Health Information (“PHI”) occurs pursuant to a Business Associate Agreement (“BAA”).
If there is any conflict between these Terms and a BAA, the BAA controls with respect to PHI.
Equanimity does not provide medical advice, diagnosis, or treatment. All clinical decisions remain solely with licensed healthcare professionals.
3. ACCOUNT RESPONSIBILITIES
You agree to:
• Provide accurate information
• Maintain confidentiality of login credentials
• Promptly notify us of unauthorized access
You are responsible for activities conducted through your account.
4. LICENSE GRANT
Subject to these Terms and any applicable written agreement, Equanimity grants a limited, non-exclusive, non-transferable, revocable license to access and use the Services for internal business or authorized purposes.
You may not:
• Reverse engineer, decompile, or disassemble
• Modify or create derivative works
• Resell or sublicense
• Interfere with system security
• Use the Services unlawfully
All intellectual property rights remain exclusively with Equanimity.
5. DATA OWNERSHIP AND RIGHTS
A. Customer Data
As between Equanimity and a healthcare customer:
• The healthcare customer owns its patient data.
• Equanimity processes such data solely as permitted by contract and law.
B. De-Identified Data
Equanimity may create and use de-identified and aggregated data derived from use of the Services for:
• Product improvement
• Research and development
• Analytics
• Benchmarking
• Quality assurance
De-identified data will not identify individuals.
C. Feedback
You grant Equanimity a perpetual, irrevocable, worldwide, royalty-free license to use feedback without restriction.
6. THIRD-PARTY SERVICES
The Services may integrate with third-party devices, platforms, or systems.
Equanimity is not responsible for:
• Availability of third-party services
• Accuracy of third-party data
• Security practices of third parties
Use of third-party services may be subject to separate terms.
7. SERVICE AVAILABILITY
We do not guarantee uninterrupted or error-free operation.
Maintenance, upgrades, security events, or third-party failures may impact availability.
8. DISCLAIMERS
THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE.”
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EQUANIMITY DISCLAIMS ALL WARRANTIES, INCLUDING:
• MERCHANTABILITY
• FITNESS FOR A PARTICULAR PURPOSE
• NON-INFRINGEMENT
• ACCURACY OR RELIABILITY
WE DO NOT WARRANT THAT THE SERVICES WILL MEET SPECIFIC OUTCOMES OR CLINICAL OBJECTIVES.
9. LIMITATION OF LIABILITY
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
EQUANIMITY SHALL NOT BE LIABLE FOR:
• INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES
• LOSS OF PROFITS
• LOSS OF DATA
• BUSINESS INTERRUPTION
EXCEPT FOR LIABILITY THAT CANNOT BE LIMITED BY LAW, EQUANIMITY’S TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT PAID FOR THE SERVICES DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
Nothing limits liability for:
• Fraud or willful misconduct
• Obligations expressly assumed under a BAA
10. INDEMNIFICATION
You agree to indemnify and hold harmless Equanimity from claims arising from:
• Misuse of the Services
• Violation of law
• Violation of these Terms
• Clinical decisions made by healthcare providers
Healthcare providers remain responsible for regulatory compliance.
11. FORCE MAJEURE
Equanimity shall not be liable for delays or failure to perform due to causes beyond reasonable control, including natural disasters, acts of government, cyber incidents, labor disputes, or infrastructure failures.
12. TERMINATION
We may suspend or terminate access if:
• You breach these Terms
• Required by law
• Necessary to protect system integrity
Upon termination:
• Access may be revoked
• Data handling will follow contractual and legal requirements
Sections relating to IP, liability, indemnification, and data rights survive termination.
13. GOVERNING LAW AND DISPUTES
These Terms are governed by the laws of the State of Delaware.
Unless otherwise agreed in writing:
• Disputes shall be resolved in courts located in Delaware.
14. EXPORT CONTROLS
You agree not to use or export the Services in violation of U.S. export control laws or sanctions regulations.
15. ASSIGNMENT
You may not assign these Terms without prior written consent. Equanimity may assign these Terms in connection with a merger, acquisition, or sale of assets.
16. SEVERABILITY AND WAIVER
If any provision is found unenforceable, the remaining provisions remain in effect.
Failure to enforce a provision does not constitute waiver.
17. MODIFICATIONS
We may update these Terms. Continued use after updates constitutes acceptance.
18. CONTACT
Equanimity AI Inc
11140 Rockville Pike Ste 100-346
Rockville, MD 20852-3149-259
United States
Email: info@equanimity-ai.com